Legal notice

LEGAL NOTICE AND WEBSITE DISCLAIMER

Effective Date: 17-07-2026
Last Updated: 17-07-2026

This Legal Notice applies to the website cottonframe.in, including its webpages, online store, features, content, products, services, and related digital channels.

Please read this Legal Notice carefully before accessing or using the website.

1. WEBSITE OWNER AND OPERATOR

This website is owned and operated by:

Legal Business Name: Shree Enterprises
Brand/Trading Name: Cotton Frame
Website: cottonframe.in
Email: sales@cottonframe.in
Registered Address: Plot No. 332/C, Akash Nagar, Near Hanuman Mandir, Manewada, Nagpur, Maharashtra - 440034
GSTIN: 27BKAPG6048M1ZY

Throughout this Legal Notice, the terms “Cotton Frame,” “we,” “us,” and “our” refer to Shree Enterprises, operating under the brand name Cotton Frame.

The terms “you,” “your,” “customer,” “visitor,” and “user” refer to any person who accesses, browses, communicates with, or purchases through this website.

2. ACCEPTANCE OF THIS NOTICE

By accessing, browsing, placing an order through, or otherwise using this website, you acknowledge that you have read and understood this Legal Notice.

Your use of the website is also governed by our:

Terms of Service
Privacy Policy
Shipping Policy
Return and Refund Policy
Cancellation Policy, where separately published
Any other policy or notice displayed on the website

If you do not agree with the applicable terms and policies, you should stop using this website.

3. PURPOSE OF THE WEBSITE

Cotton Frame operates this website to provide information about and facilitate the online sale of clothing, T-shirts, fashion products, accessories, and other products offered from time to time.

Information presented on the website is intended to help customers understand our products and complete online transactions.

Nothing on this website should be interpreted as legal, financial, medical, tax, investment, or other regulated professional advice.

4. E-COMMERCE PLATFORM

The Cotton Frame online store is hosted and powered by Shopify.

Shopify provides the technological platform through which our website and online store operate. However, products purchased through this website are sold directly by Shree Enterprises under the Cotton Frame brand.

Shopify is not the manufacturer, seller, supplier, or dispatcher of Cotton Frame products.

Questions concerning Cotton Frame products, orders, payments, deliveries, returns, refunds, or customer support should be directed to Cotton Frame at:

sales@cottonframe.in

5. PRODUCT INFORMATION

We make reasonable efforts to ensure that product information displayed on our website is accurate and complete.

Product information may include:

Product names
Descriptions
Designs
Materials
Sizes
Measurements
Colors
Images
Prices
Availability
Care instructions
Shipping information

Actual product colors may differ slightly from the colors displayed on your device because of photography, lighting, screen settings, device configuration, or manufacturing variations.

Product measurements may also vary within reasonable manufacturing tolerances.

Customers should carefully review the applicable product description, photographs, size chart, measurements, care instructions, price, and return conditions before placing an order.

6. WEBSITE ACCURACY

We make reasonable efforts to maintain accurate and current website information. However, the website may occasionally contain:

Typographical errors
Pricing errors
Incorrect product information
Outdated availability information
Technical errors
Image or display errors
Incomplete descriptions
Incorrect delivery estimates

We reserve the right to correct errors, update information, or cancel an affected order where reasonably necessary.

Where an error materially affects an order already placed, we may contact the customer to obtain confirmation, offer an appropriate alternative, or cancel and refund the affected order.

Nothing in this section limits any right available to a customer under applicable law.

7. PRICING AND AVAILABILITY

All prices displayed on the website are stated in Indian Rupees unless expressly stated otherwise.

Prices, discounts, promotions, product availability, shipping charges, and Cash on Delivery charges may change without prior notice.

The price applicable to an accepted order will generally be the price displayed when the order was submitted, except in the event of an obvious pricing or technical error.

Products are subject to availability. Adding a product to a shopping cart or wishlist does not reserve that product.

We may limit quantities, discontinue products, or cancel orders where a product is unavailable or where an order appears fraudulent, abusive, or intended for unauthorized resale.

8. NO GUARANTEE OF CONTINUOUS ACCESS

We aim to keep the website accessible and functional.

However, we do not guarantee that the website will always be:

Available without interruption
Free from technical errors
Free from delays
Compatible with every device or browser
Free from temporary maintenance
Free from third-party service interruptions

We may temporarily suspend, restrict, modify, or discontinue any part of the website for maintenance, security, operational, legal, or technical reasons.

Where reasonably possible, we will attempt to minimize disruptions.

9. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all content available on this website is owned by, licensed to, or lawfully used by Shree Enterprises, Cotton Frame, Shopify, or the relevant rights holder.

Protected content may include:

The Cotton Frame name
Logos
Brand identity
Product designs
T-shirt artwork
Illustrations
Photographs
Graphics
Videos
Product descriptions
Website text
Layouts
Icons
Slogans
Marketing materials
Packaging designs
Audio
Software
Source code
Website arrangement

Website access does not transfer ownership of any intellectual property to the user.

Without prior written permission, you must not:

Copy or reproduce our product artwork;
Download and commercially reuse our images;
Recreate our designs for sale;
Modify or distribute website content;
Use our brand name or logo;
Create counterfeit or imitation products;
Remove copyright or trademark notices;
Register a confusingly similar brand, business name, social-media handle, or domain;
Scrape or systematically collect website content;
Sell, license, publish, or commercially exploit our materials;
Use our content to train or develop a commercial artificial-intelligence system.

Permission requests may be sent to:

sales@cottonframe.in

10. TRADEMARK NOTICE

“Cotton Frame,” its logos, brand elements, product names, designs, and slogans may be trademarks or other proprietary identifiers belonging to Shree Enterprises.

Use of Cotton Frame branding without prior written authorization is prohibited.

Shopify and Shopify-related names, logos, services, and brand elements belong to Shopify or its licensors.

All other trademarks appearing on the website belong to their respective owners.

11. COPYRIGHT NOTICE

Unless otherwise stated:

No website content may be copied, reproduced, republished, transmitted, distributed, modified, displayed, or commercially used without prior written permission, except where expressly permitted by law.

12. AUTHORIZED USE

You may access and use this website for lawful, personal, and non-commercial shopping purposes.

You must not use the website:

For fraudulent or unlawful purposes;
To place fake orders;
To misuse payment information;
To impersonate another person;
To attempt unauthorized access;
To interfere with website security;
To introduce viruses or malicious code;
To collect other users’ information;
To send spam;
To scrape website data without permission;
To copy product designs;
To engage in unauthorized resale;
To damage Cotton Frame’s reputation through false statements;
To bypass website restrictions or security controls.

We may restrict or terminate access where we reasonably believe the website is being misused.

13. THIRD-PARTY SERVICES

We may use third-party service providers to operate our business, including:

Shopify
Payment gateways
Banks
Courier partners
Logistics platforms
Analytics providers
Email providers
SMS or WhatsApp communication providers
Customer-support tools
Advertising platforms
Fraud-prevention providers

These providers may operate under their own terms, privacy policies, and security procedures.

Cotton Frame is not responsible for the independent conduct, availability, content, or policies of a third-party provider, except where responsibility cannot legally be excluded.

14. THIRD-PARTY LINKS

The website may contain links to third-party websites, applications, payment pages, social-media platforms, or other external resources.

A link does not necessarily mean that Cotton Frame endorses or controls the linked website.

We do not guarantee the:

Accuracy
Security
Availability
Legality
Products
Services
Privacy practices

of independently operated third-party websites.

You should review the terms and privacy policies of a third-party website before using it or completing a transaction.

15. CUSTOMER COMMUNICATIONS

By submitting your email address, phone number, or other contact information, you authorize us to contact you regarding:

Order confirmation
Payment verification
Delivery
Courier updates
Returns
Refunds
Customer-support requests
Security notifications
Account information
Service-related updates

Marketing communications will be sent only where permitted and may be subject to the consent and opt-out options described in our Privacy Policy.

You are responsible for ensuring that your contact information is accurate and current.

16. USER-SUBMITTED CONTENT

Customers may submit reviews, photographs, videos, suggestions, messages, or other content.

By submitting such content, you confirm that:

You created it or have permission to submit it;
It is accurate and not misleading;
It does not violate another person’s rights;
It does not contain unlawful, abusive, defamatory, or obscene material;
It does not contain malicious software;
It does not reveal another person’s private information without permission.

Subject to applicable law, you grant Cotton Frame permission to use submitted content for website operation, customer support, marketing, product improvement, and promotional purposes.

We may remove content that violates our policies or applicable law.

17. PRIVACY AND DATA PROTECTION

Personal information collected through the website is handled in accordance with our Privacy Policy.

Information may be processed by Cotton Frame, Shopify, payment providers, courier partners, technology providers, and other authorized service providers where necessary to:

Process transactions
Confirm orders
Deliver products
Prevent fraud
Provide customer support
Maintain website security
Comply with legal obligations
Improve our services

Please review our Privacy Policy before submitting personal information.

18. SHIPPING, RETURNS, AND REFUNDS

Shipping and delivery are governed by our Shipping Policy.

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Cotton Frame generally offers an eligible customer 7 days from the delivery date to request a return, subject to all conditions in the Return and Refund Policy.

Products must generally remain:

Unworn
Unused
Unwashed
Undamaged
Unaltered
In their original packaging
Accompanied by proof of purchase
With all original tags and hang tags attached

A product will not ordinarily be eligible for return, exchange, or refund if its original hang tag has been removed, cut, detached, damaged, replaced, or altered, except where applicable law requires otherwise.

Customers should read the complete Return and Refund Policy before making a purchase.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Cotton Frame and Shree Enterprises will not be responsible for indirect, incidental, special, punitive, or consequential loss arising from:

Use or inability to use the website;
Temporary website interruption;
Third-party service failure;
Unauthorized use caused by a user’s failure to secure account credentials;
Reliance on information clearly identified as general information;
Events outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability for:

Fraud or fraudulent misrepresentation;
Willful misconduct;
Death or personal injury caused by negligence;
Breach of mandatory consumer rights;
Defective products where liability applies by law;
Any liability that cannot lawfully be excluded.

20. CONSUMER RIGHTS

Nothing in this Legal Notice, our Terms of Service, or any website policy is intended to remove or unfairly restrict rights available to consumers under applicable Indian law.

Customers may contact Cotton Frame first to seek resolution of an order, product, payment, delivery, return, or refund concern.

Customers may also use any consumer grievance mechanism or legal remedy available under applicable law.

21. GRIEVANCE REDRESSAL

For complaints or grievances relating to this website or an order, contact:

Grievance Officer: Yogita Gaikwad
Business: Shree Enterprises
Brand: Cotton Frame
Email: sales@cottonframe.in
Address: Plot No. 332/C, Akash Nagar, Near Hanuman Mandir, Manewada, Nagpur, Maharashtra - 440034
Working Hours: 09:00 AM TO 07:00 PM

Please provide:

Your full name
Order number, where applicable
Registered phone number or email address
A clear description of the issue
Supporting photographs, videos, receipts, or payment references

We will review complaints and respond within the timelines required under applicable law.

22. REPORTING INTELLECTUAL PROPERTY INFRINGEMENT

If you believe that content available on this website infringes your intellectual property rights, contact us at:

sales@cottonframe.in

Your notice should include:

Your full name and contact details;
Identification of the protected work;
Identification of the allegedly infringing content;
The relevant website link;
Evidence of ownership or authorization;
A statement explaining the alleged infringement;
Any supporting documents.

We may request additional information before taking action.

23. SECURITY REPORTING

If you identify a suspected website security vulnerability, unauthorized access issue, or misuse of customer information, report it privately to:

sales@cottonframe.in

Do not publicly disclose, exploit, or attempt to access information beyond what is reasonably necessary to identify the issue.

24. GOVERNING LAW

This Legal Notice and use of the Cotton Frame website will be governed by the laws of India.

Subject to mandatory consumer-protection jurisdiction and other applicable legal rights, disputes will be subject to the competent courts having jurisdiction in:

[INSERT CITY AND STATE WHERE SHREE ENTERPRISES IS REGISTERED]

Nothing in this section prevents a consumer from approaching an appropriate Consumer Commission or another authority having jurisdiction under applicable law.

25. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice to reflect changes in:

Applicable law
Our business operations
Website functionality
Products or services
Technology providers
Security practices
Internal policies

The latest version will be published on this page with an updated revision date.

Continued use of the website after an updated notice becomes effective constitutes acknowledgment of the revised notice, subject to applicable law.

26. CONTACT INFORMATION

For legal, website, intellectual-property, or general business inquiries, contact: